IOS 6 Flag Message Fix

Today, I discovered in conversation with coworkers that they where having trouble with IOS 6 email flag. The issue was that the Flag was not an option for exchange accounts, or more accurately G-mail and Google apps accounts set up as exchange accounts. at the same time, most of mine where working fine, and many web searches turned up no fixes. This lead me to take the time to find out why mine works, and to fix theirs, here is the solution.

 

  • Select the Settings Icon.  for those whom want a reference, for the icon’s appearance look to the attached picture.
  • From there go into your settings for “Mail, Contacts, Calendars”
  • Then you will go to your settings for the mail box you wish to change, in my case I am changing the one labeled “Public AB.ME”,
  • From here your going to go into the account option panel, it is the top option on this screen.
  • Here, the problem seems to be with the lack of a Domain set up, so you going to add your domain.
  • for Google apps customers, you can use your domain name, for regular Gmail users just enter Google. (not google.com as some people report issues with that) gmail.com also seems to work for Gmail users.  also, Gmail users, make sure to enter the entire email address as your username. example [email protected] and not just Fake.



That should fix the issue with the  flag option being missing in your email accounts on your new install of IOS 6. any questions or comments please feel free to ask below, or contact me, i am sure you can find an email address in one of the pictures above.

32 thoughts on “IOS 6 Flag Message Fix

  1. I have an account defined Exchange on Zimbra from Yahoo. When i write my domain “axon-id.com”, the account stop to retrieve my mail… Do you know Zimbra? Do you have an idea? oh, it’s working on gmail…
    Thanks, Yvan

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  2. But this still doesn’t sync the flags with starred items in gmail on the web, right? Unless one configures gmail on iOS without exchange, right? Then it definitely seems to work but with losing push though…

    Has there ever been an official reaction by Google or Apple as why flagging items over an exchange setup doesn’t work properly? 

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  3. Thank you! This gives me the ability to flag emails in iOS 6 now. I did notice that when I flag an email on my business email (Google Apps account ) or my personal Gmail account, It does NOT translate to a stared email in my browser mailbox. Is there a way to get this to work? That would really help out a lot and fix the situation totally.

    Thanks for the help man.

    - Rob 

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    • from what I hear, setting up as a “gmail” account instead of a exchange account will fix that. but then you will lose push ( and for me push is much more important).  at this time that seems to be a trade off that needs to be made, but If I come accrossed, or figure out anything else I will be glad to put a message and update in about that.. 

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  4. Apparently flagging only works if the email is in your inbox. My important emails are in a dedicated folder on gmail.

    When I flag an email, it doesn’t seem to have an effect on the web client.

    Is this an either-or proposition then? If I want a flagged folder on the phone I can’t store important emails to view separately in gmail? (when I move emails to that folder, it’s done via the phone, not manually on the web)

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  5. frederikclaes: But this still doesn’t sync the flags with starred items in gmail on the web, right? Unless one configures gmail on iOS without exchange, right? Then it definitely seems to work but with losing push though… Has there ever been an official reaction by Google or Apple as why flagging items over an exchange setup doesn’t work properly?
     

    frederikclaes: But this still doesn’t sync the flags with starred items in gmail on the web, right? Unless one configures gmail on iOS without exchange, right? Then it definitely seems to work but with losing push though… Has there ever been an official reaction by Google or Apple as why flagging items over an exchange setup doesn’t work properly?
     

    totally agree with that comment! Apple needs to provide a fix for this as no-one can sacrifice flags in return of push

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  6. Any thoughts on my issue?  I have 3 email accounts, 2 gmail, one is my work email, all set up through exchange. the flag option is available on my gmail accounts with the domain fix above, but it does not work for my work email?  Any thoughts as to how to troubleshoot that one?

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  7. Hi Andrew,

    Thanks for the domain suggestion.  I have applied this and now I can flag messages from my Gmail/Exchange account on the iPad.  The problem is that the flag is not getting passed back to Gmail.

    I can mark a message “Unread” and that gets passed back and shows correctly – but the “Flag” only shows on my iPad and this largely defeats the purpose of flagging the message as I access Gmail from multiple computers.

    Have you any idea why the flag isn’t getting set?

    Thanks in advance,

    Troy 

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  8. Thanks for the help.  Any solution on having the flags show up on web gmail when flagged in iOS?  Also, when I flag an email on my iOS devices, not only does it not show up on gmail in browser, it also doesn’t show up in my Apple Mail on my MacBook Pro.  Any solutions to either?  Thanks again.  

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